{"id":10,"date":"2026-05-08T19:33:57","date_gmt":"2026-05-08T19:33:57","guid":{"rendered":"https:\/\/dzy.dvj.mybluehost.me\/?page_id=10"},"modified":"2026-05-27T14:11:39","modified_gmt":"2026-05-27T12:11:39","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/breastfeeding-with-love.com\/de\/refund-returns\/","title":{"rendered":"Refund Returns Policy"},"content":{"rendered":"<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Storno und Erstattung<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stand: Mai 2026<\/strong><\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">1. Allgemeine Informationen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Diese R\u00fcckerstattungs- und R\u00fcckgaberichtlinie gilt f\u00fcr alle \u00fcber diese Website angebotenen Dienstleistungen und digitalen Produkte, einschlie\u00dflich Online-Beratungen, Kursen, Workshops und herunterladbaren Materialien.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aufgrund der Art digitaler und dienstleistungsbasierter Produkte gelten unterschiedliche R\u00fcckerstattungsregelungen je nach Art des Kaufs.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">2. Digitale Produkte und Online-Kurse<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Alle digitalen Produkte, Online-Kurse, herunterladbaren Materialien und digitalen Workshops sind nicht greifbare G\u00fcter und werden elektronisch bereitgestellt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sobald der Zugang zu digitalen Inhalten gew\u00e4hrt oder die Inhalte bereitgestellt wurden, sind R\u00fcckerstattungen grunds\u00e4tzlich ausgeschlossen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dies entspricht dem EU-Verbraucherrecht f\u00fcr digitale Inhalte, bei denen das Widerrufsrecht erlischt, sobald der Zugang beginnt, sofern der Kunde zuvor ausdr\u00fccklich zugestimmt hat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ausnahmen k\u00f6nnen in folgenden F\u00e4llen gemacht werden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">technische Probleme, die den Zugriff verhindern und nicht behoben werden k\u00f6nnen<\/li>\n\n\n\n<li class=\"\">doppelte Zahlungen oder Abrechnungsfehler<\/li>\n<\/ul>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. Online-Beratungen (Zoom-Sitzungen)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Online-Beratungen sind zeitgebundene Dienstleistungen und gelten als reservierte Termine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stornierungen und R\u00fcckerstattungen werden wie folgt geregelt:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Stornierungen bis zu 24 Stunden vor dem Termin: volle R\u00fcckerstattung oder Terminverschiebung m\u00f6glich<\/li>\n\n\n\n<li class=\"\">Stornierungen weniger als 24 Stunden vor dem Termin: keine R\u00fcckerstattung, das vollst\u00e4ndige Honorar wird in Rechnung gestellt<\/li>\n\n\n\n<li class=\"\">Nichterscheinen: keine R\u00fcckerstattung, das vollst\u00e4ndige Honorar wird in Rechnung gestellt<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00fcckerstattungen f\u00fcr vers\u00e4umte Termine werden nur gew\u00e4hrt, sofern nichts anderes vereinbart wurde oder in au\u00dfergew\u00f6hnlichen Umst\u00e4nden.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">4. Live-Workshops und Veranstaltungen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fcr Live-Workshops sowie Vor-Ort- oder Online-Veranstaltungen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Stornierungen bis zu 7 Tage vor der Veranstaltung: teilweise oder volle R\u00fcckerstattung m\u00f6glich (abh\u00e4ngig vom Veranstaltungstyp)<\/li>\n\n\n\n<li class=\"\">Stornierungen weniger als 7 Tage vor der Veranstaltung: keine R\u00fcckerstattung.<\/li>\n\n\n\n<li class=\"\">Nichterscheinen: keine R\u00fcckerstattung.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Falls eine Veranstaltung vom Anbieter abgesagt wird, erhalten Kunden eine vollst\u00e4ndige R\u00fcckerstattung oder die M\u00f6glichkeit, den Termin zu verschieben.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">5. Bereits erbrachte Leistungen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00fcckerstattungen sind f\u00fcr bereits vollst\u00e4ndig erbrachte Leistungen nicht m\u00f6glich, einschlie\u00dflich abgeschlossener Beratungen, Workshops oder bereits genutzter Kursinhalte.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">6. R\u00fcckerstattungsabwicklung<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn eine R\u00fcckerstattung genehmigt wird, erfolgt die R\u00fcckzahlung innerhalb eines angemessenen Zeitraums (in der Regel innerhalb von 14 Tagen) \u00fcber die urspr\u00fcnglich verwendete Zahlungsmethode.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">7. Technische Probleme<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn der Zugriff auf ein gekauftes digitales Produkt oder einen Kurs aufgrund technischer Probleme nicht m\u00f6glich ist, kontaktieren Sie bitte:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a>info@breastfeeding-with-love.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wir werden angemessene Anstrengungen unternehmen, um das Problem zu beheben oder einen alternativen Zugang bereitzustellen.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">8. Widerrufsrecht (EU-Verbraucher)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Verbraucher innerhalb der Europ\u00e4ischen Union haben grunds\u00e4tzlich ein 14-t\u00e4giges Widerrufsrecht.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jedoch erlischt dieses Recht bei digitalen Inhalten vorzeitig, sobald:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">der Zugriff begonnen hat und<\/li>\n\n\n\n<li class=\"\">und der Kunde ausdr\u00fccklich zugestimmt hat, dass mit der sofortigen Bereitstellung begonnen wird, und best\u00e4tigt hat, dass er dadurch sein Widerrufsrecht verliert.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dies gilt f\u00fcr alle Online-Kurse und herunterladbaren Materialien.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">9. Kontakt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fcr R\u00fcckerstattungsanfragen oder Fragen kontaktieren Sie bitte:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a>info@breastfeeding-with-love.com<\/a><\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Last updated: May 2026 1. General Information This Refund and Returns Policy applies to all services and digital products offered through this website, including online consultations, courses, workshops, and downloadable materials. Due to the nature of digital and service-based products, different refund rules apply depending on the type of purchase. 2. 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